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Our charges

We promise stable bills and energy security.

Decentralised networks Centralised networks

Our ground source heat network charges are reviewed periodically.

In a decentralised network (where you have a heat pump in your home) the occupier pays a fixed monthly fee.

In a centralised network (where a larger central heat pump serves several homes) your heat use is metered so there’s a standing charge plus a unit charge.

Please see here for an explanation about our two different types of ground source heat network.

The difference in charging is because in a decentralised network, the occupier pays for the heat pump electricity, operation and maintenance whereas in a centralised network, those costs are shared by all customers across the network.

Note: All charges shown excluding VAT.

Key:

  • A: 1 bed
  • B: 2 bed flat or terrace
  • C: 2 bed semi or detached / 3 bed flat or terrace
  • D: 2 bed bungalow / 3 bed semi
  • E: 3 bed bungalow or detached
  • F: 4 bed
  • G: 5+ bed

Are there any other charges?

Per our Terms and Conditions of Supply for Centralised and Decentralised networks, the following charges also apply:

  • Abortive Call-Out Charge: £40.00
  • Disconnection Charge: £130.00
  • Reconnection Charge: £130.00

Got a question?

Please contact us and we’ll be happy to help.

Lm 649 Ambient Heat Network Tariffs Map V3 Scaled E1694772872334